Dear Customer

Letters to my customers

A 5 Years Cheers

One thing I do reliably is forget the anniversary of getting my shop. Five years and a few days ago I bought Cliffside Village Books, fulfilling a lifelong goal. These past five years have been truly amazing! Running a second-hand bookshop certainly has its challenges, but whenever I start...

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Food for Thought

After an hour of pottering around the shop, cleaning and organizing, I realized I’m quite hungry and the reason is that I completely forgot to eat breakfast. Luckily a bunch of my customers have recently started feeding me. In the past I’ve been given the occasional candy or chocolate,...

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You Are Missed

At three to five visits in the six days the shop is open you were my most frequent regular. You always had a tale to tell, a smile to share, a fact to discuss, and of course the desire to find a new book to read. Sometimes I’d see...

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Christmas Card Happiness

Christmas music is playing softly in the background. Outside night is slowly taking over, a sleepy hush blanketing the neighbourhood as the sky fades to a darker blue. I get up to turn on the Christmas lights and poke my head outside to enjoy them. Turning to go back...

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Christmas Cheer

I am a firm believer in Christmas not being in people’s faces until December has begun. Don’t get me wrong I get excited about the holiday season pretty much as soon as it starts getting cold, but the decorations and the music don’t make an appearance until there’s less...

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On Tipping your Local Bookstore Owner

Often when you go into a coffee shop or a … I can’t think of another example so let’s go with another coffee shop, they have those little jars which very politely or humorously ask for a tip. I have thought about those a few times since I undertook...

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Dear Customer,

It’s been so long since you’ve been in and even though your visit was short it was wonderful. I’m so glad I got to see you again. When you walked into the shop your beauty struck me. You’d done your hair and your cheeks were rosy from being out...

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